Privacy Policy

Privacy policy
Brand Hubb (Pty) Ltd of 19 Kalypso, Naivasha Road, Sunninghill, Gauteng, 2157, South Africa (“Brand Hubb” or “We”) is committed to protecting your personal data when you browse the website at www.shopacer.co.za  (hereinafter the “Website”). 

This privacy policy intends to provide you with accurate information about how we use, disclose, store, combine, align, retain, dispose of, erase, adapt, disseminate or make available (hereinafter “Process”) your personal data.

The data controller
The data controller for the processing of said data is Brand Hubb. 

Personal data we process
We obtain personal data which you disclose to us. We request personal data when you make purchases on the Website, create an account with us or sign up to receive news of special offers, events and product updates. The personal data we request from you may include your name, address, telephone numbers, date of birth, email address, gender, billing and purchase data and, upon your express consent, your consumer preferences and habits. The conferral of your personal data is needed for the conclusion of the contract of sale of Acer products. 

With respect to the purchase transactions, for the performance of obligations resulting from the contract to be concluded, you will be required to provide some information, referred to your credit card (number, name of the holder, expiry date, brand, CVC/CVV) to the merchant of record, Brand Hubb (Pty) Ltd with its registered office at 19 Kalypso, Naivasha Road, Sunninghill, Gauteng, 2157, South Africa. 

Moreover, when you visit our Website, we automatically collect some information from your device, whose transmission is implicit in the communication protocols of the Internet. This information is not collected with the aim to be associated with specific individuals, but their nature could, through processing and association with data held by third parties, identify users. This category of data includes IP addresses or domain names of computers used by users connecting to the Website, URI (Uniform Resource Identifier) of requested resources, time of request, the method used to submit the request to the server and other parameters regarding the operating system and computer environment of the visitor.

Our website may also use a website recording service which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting, and is not shared with any third parties.

The Website also places cookies in order to facilitate the browse experience . Please see our Cookie Policy at Cookie Policy for more details. 

Purposes of the processing
We process your personal data for the following purposes:
    •       to administer any orders that you have placed;   
    •       to register and manage your account(s);
    •       to provide you with the needed assistance;
    •       to run and co-ordinate promotional events and activations;
    •       to respond to any queries or provide you with information, products or services that you request;
    •       to administer our Website and to prevent or detect fraud, or abuses of the latter;
    •       to carry out our obligations arising from any contracts entered into between you and us; and
    •       to conduct research and analysis.

Where you have consented, we also Process your Personal Data to send you information on:
    •       product launches;
    •       special offers, sales and promotional information; 
    •       in-store and other events; and 

Please note that we also link personal data submitted by you on our Website with other personal data about you that Brand Hubb may have obtained via other means, for example personal data collected during your interactions with social media, third party apps or other similar technologies. 

Communication to third parties
We do not sell your personal data. Only duly authorised persons within our organisation will have access to your personal data to the extent necessary for the above mentioned purposes. 
We do also share your personal data with:
    •       where you have consented, Acer Inc. (of 8F, No. 88, Section 1, Xin Tai 5th Road, Xizhi, New Taipei City 221, Taiwan, R.O.C.) or their affiliates (hereinafter “Acer”)  who may contact you about their products/services that may interest you. Any information disclosed to Acer shall be governed by its own privacy policy. You should familiarize yourself with the privacy policy of Acer.
    •       third party service provider, who process your personal data in accordance with the purposes set out above, acting as our data processor, if needed, or for the purposes to which you have consented. 
Furthermore, we will also disclose your personal data to third parties where this is necessary or required:
    •       to protect the security or integrity of our databases or our Website;
    •       in the context of legal proceedings (for example relating to the distribution of counterfeit or unauthorised products) and to take precautions against legal liability; and
    •       in the event of a joint venture, collaboration, financing, sale, merger, reorganisation, change of legal form, dissolution or similar event and / or to a potential or actual successor to us. 
We may also disclose your personal data to the judicial authority in case we are required to do so by the applicable legislation in force at the time or following a motivated request from the relevant authorities. 

In case we would like to share your Personal Data with third parties, other than those described above, we will request your prior consent. 

Transfer of your personal data
Your personal data may be transferred outside of the country from which they were collected and may be shared with third parties located in other jurisdictions, including those outside of South Africa, and by using the Site, you consent to any such transfer of information outside of your country. 

Your rights
The subjects to whom the data refer have the right to obtain, at any time, confirmation of the existence of the data and to know their content and origin, check their accuracy or request their integration, updating or rectification. Users have the right to request cancellation, transformation into anonymous form or block the processing of data carried out in violation of the law, and oppose in any case, for legitimate reasons.  We will destroy or delete a record of personal information about the data subject that the responsible party is no longer authorised to retain, as soon as is reasonably possible. Please note that if you withdraw certain consents, you may not be able to use all the functions of the Website or other websites or online services. 

We have implemented reasonable security safeguards to protect the personal information that you provide. We regularly monitor our systems for possible vulnerabilities and attacks but we cannot guarantee that information may not be accessed, disclosed, altered or destroyed by breach of any of our safeguards. Although we cannot prevent all security threats, we have measures in place to minimise the threat to your privacy. We will let you know of any breaches which affect your personal information. 

To exercise any applicable data protection rights, please address your requests or any queries or complaints to us at support@shopacer.co.za or 19 Kalypso, Naivasha Road, Sunninghill, Gauteng, 2157.